Several states have announced formal investigations into the company. Several states have announced investigations into testing sites operated by the company Center for COVID Control. “We’ve made this difficult decision to temporarily pause all operations, until we are confident that all collection sites are meeting our high standards for quality," Siyaj said earlier this month. ![]() The company said it would stop collecting test specimens starting on Jan. “Regrettably, due to our rapid growth and the unprecedented recent demand for testing, we haven't been able to meet all our commitments.” “Center for Covid Control is committed to serving our patients in the safest, most accurate and most compliant manner,” Siyaj said in a news release. ![]() Those complaints led to the company’s CEO Aleya Siyaj acknowledging some of the company’s missteps when it announced a one-week pause of operations to provide additional staff training and education. ![]() "Complaints have ranged from testing results being delayed or not received at all, to results being provided to individuals who were never administered a test, to tests being stored improperly, and staff incorrectly using PPE and face masks."įor weeks, complaints ranging from results gone missing to results that are completely inaccurate have led some states to launch formal inquiries amidst calls for greater transparency on how the business operates. “I opened an investigation into the Center for COVID Control in response to our residents contacting my office to report a number of concerning issues at the Center for COVID Control’s pop-up COVID-19 testing locations throughout Illinois," he said in a statement Friday. Raoul's office told NBC 5 Responds earlier this month that it had opened an investigation into the company and its operations.ĬOVID Testing Company Announces ‘Pause' On Operations Amidst Illinois AG Investigation The company has 320 testing locations in 22 states, including many in the Chicago area, and is based in Rolling Meadows, according to its state license. "In addition to evaluating residents’ complaints, attorneys from my Consumer Fraud Division interviewed former employees of the Center for COVID Control."Ĭenter for COVID Control did not respond to NBC 5's request for comment at that time. “Although the company voluntarily suspended operations, my office contacted company officials to demand that the Center for COVID Control immediately stop engaging in any fraudulent or deceptive conduct, particularly with respect to the delivery of testing results or billing," Raoul said in a statement. ![]() Illinois Attorney General Kwame Raoul said the Center for COVID Control, which had already voluntarily suspended operations during the investigation, agreed to "postpone the reopening of any pop-up testing locations in Illinois for the foreseeable future." Sign up for the weekly Chicago Catch-Up newsletter here. Feeling out of the loop? We'll catch you up on the Chicago news you need to know.
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